Assign the correct permission set to each user, either ’24Files user’ or ’24Files Admin’.

In case you are using 24Files in combination with Community Cloud, you will need to set up a Community Cloud permission set as described below.

24Files user

“24Files user' is the permission set for common use of the 24Files application. Users with the ‘24Files user’ permission set do not have the right to change Folder Structure Records.

24Files admin

This is the permission set for the System Administrator.

24Files Community user

  • Navigate to Setup, and search for Permission Sets

  • Clone the Permission Set of 24Files User and rename it to 24Files Community User

  • Open the 24Files Community User Permission Set and navigate to Object Settings

  • For every 24Files object that has an Object Permission View All and/or Modify All, click on the object and remove the ticks for both View All and Modify All.

Once the above procedure is finalized, the newly created 24File Community user permission set can be assigned to any community user.