Add to mobile view - Salesforce Application
To use 24Files on mobile, you have to activate this on the Object Record Page:
Click on the settings page, then ‘Edit page’.
Click ‘Activation’.
Set as default for ‘Phone’.
Validate via the Phone preview whether the 24Files lightning component has been added.
24Files will work smoothly on iOS devices such as iPhones and iPads.
For Android devices, there are limitations:
You cannot login into the 24Files component on an Android device. Please first login first on a desktop device.
Any menu option that redirects to SharePoint will not work on Android device. More specifically this means that the file Preview and the file Edit will not work on Android devices. For filetypes for which Salesforce supports a preview, the 24Files Quick Preview function will still work. Also the Open SharePoint does not work. Therefore, the functions that are not available are hidden by default on Android devices.
These limitations are due to a bug in the Salesforce Android app.