Summary
For optimal performance of 24Files, we recommend using flat, individual SharePoint sites under /sites/. Subsites, hubsites, and custom paths such as /teams/ are not supported and may result in errors or limited functionality.
Use of Subsites, Hubsites, and Custom SharePoint Paths like /teams/ Not Supported
Why this guideline?
At 24Files, we aim to deliver a stable, manageable, and future-proof integration with SharePoint Online. That’s why we only support the standard flat SharePoint site architecture. Features based on subsites, hubsites, or custom URL structures like /teams/ introduce risks and are no longer recommended by Microsoft.
What is not supported ?
The following configurations or structures are not compatible with 24Files:
|
Structure Type |
Example URL |
Status |
|---|---|---|
|
Subsites |
❌ Not supported |
|
|
Hubsites with hierarchy |
❌ Not supported |
|
|
Custom root paths like /teams/ instead of /sites/ |
❌ Not supported |
What is supported?
A flat structure of SharePoint sites where each site has a unique URL in the format:
https://tenant.sharepoint.com/sites/24Files-Sales
https://tenant.sharepoint.com/sites/24Files-Engineering
This approach aligns with Microsoft’s best practices and ensures optimal compatibility with 24Files.
What should I do if my organization already uses subsites or /teams/ ?
-
Step 1: Map out your current SharePoint site structure.
-
Step 2: Set up new SharePoint sites under the standard /sites/ root, without hierarchy.
-
Step 3: Migrate existing documents to this new flat structure (with IT support if needed).