24Files Documentation

24Files - Introduction

• What is 24Files
• How does 24Files work
• 24Files objects in Salesforce

Before starting 24Files configuration

• Set up your domain
• Remote Site Settings

Azure APP Configuration (As of 24Files R4.0)

• Step 1: Create Azure App
• Step 2: Client ID & Secret in Salesforce
• Step 3: Set-up API Permissions in Azure
• Step 4: Login from 24Files
• Step 5: Finish Configuration
• Step 6: Optional - Add an additional callback URL for an Experience Cloud portal (available as of version 4.300)
• Reusing your AZURE App Registration for Multiple Salesforce ORGs

24Files Manager Configuration

• 24Files Settings
• Object Configuration
• 24Files Folder Structures
• 24Files 360 View
• Email-to-Case

24Files Lightning component

• Aura versus LWC
• Functionality of the Lightning component
• Add to mobile view - Salesforce Application
• Chatter Functionality
• Work with Global Search
• Limitations

User configuration

• Permissions
• License assignment

Salesforce Flows, Platform Events and APEX

• Use 24Files with Flows
• 24Files Platform Events
• 24Files Apex methods

Upgrades, Troubleshooting & Application Maintenance

• Refresh Client Secret
• Troubleshooting
• Upgrade 24Files to a newer version
• Errors
• Grant access to 24Flow Support

24Files Release Notes

• 24Files Spring '25 Release
• 24Files Winter '25 Release
• 24Files Summer '24 Release
• 24Files Spring '24 Release
• 24Files Winter '23 Release
• 24Files Summer '23 Release
• 24Files Spring '23 Release